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How to Choose an AC Repair Company

It’s 90 degrees outside, and you realize that no air or hot air is blowing out of your AC vents in your home. How do you choose an AC repair company? There are many things to consider to help you choose the right AC repair company. Here are a few to think about.

Service Experience

The first thing to consider is the company’s service experience. Do not be afraid to ask how long they’ve been in business and how much experience each technician has. You can also inquire about special designations or awards the company has received as a result of training or experience. HVAC

Angie's List Super Service

Service Awards can help you choose a reliable company.

technicians are licensed professionals, and they should be attending continuing education. Continuing education helps the technicians keep up their licensing and keep up with an ever-changing industry. Be sure to ask about what kind of ongoing training they receive.

Customer Satisfaction

When you are ready to choose an AC repair company, consider the reviews of service they have on multiple sites. First, feel free to check the website of the company you are considering. They should have some testimonials there, but keep in mind that the company is in control of the information on their own website. You can check Facebook, Google, Angie’s List, Better Business Bureau, and other third-party sites to see how customers view the company. We have a wealth of information at our fingertips on the Internet, so use what you can!

Compare Apples to Apples

If you consider multiple quotes when you choose an AC repair company, be sure you are comparing similar services, products, and warranties. If a company will not give some kind of warranty on the service they provide, they are likely not willing to stand behind it. This could mean even more costly repairs down the road for you. If cut-rate companies sell you a sub-standard product, you could end up spending more money when you replace a unit or part sooner. It is usually better to choose quality initially. So remember: when you compare quotes, look at all aspects of the quote, not just the bottom line price.

Professionalism

Any technician that comes to your home should be professional in appearance, attitude, work ethic, and customer care. Do not choose an AC repair company that allows technicians to be sloppy in any area. Choose a company you can trust in and around your home.

When you choose an AC repair company, there are so many things to consider, but always be sure to choose a company you trust. Choose one that stands behind its work and treats you like you matter.

42 Comments

  1. I have noticed that my AC isn’t as strong as it needs to be, but we weren’t sure how to find the right service to take care of it. I really like that you say to make sure that they have a professional appearance about them. It would be nice to know that they take their job seriously in the end.

    • admin says:

      I know it is something we strive for! Even when working in extreme temperatures, we never want our customers to feel anything but safe and secure with us in and around their homes!

  2. Marcus Coons says:

    I appreciate you talking about how an AC technician should act professionally when working. It makes sense that doing this can help you feel comfortable with them and rest assured you will be taken cared of. My parents just moved to a new house and want to make sure the AC is working properly, so I’ll share your tips with them.

  3. Kenneth Gladman says:

    Our cooling unit went out yesterday and I realized I didn’t know who to call in the new area since we moved. I like that you mentioned finding someone who can stand behind their work with a warranty. I will have to find someone who can offer this to help.

  4. I like that you mentioned to make sure you choose a company that will offer a warranty on their service. That way, you can be confident that they will stand by their work and fix any issues that arise. I have been having problems with my AC system, and I need to find somebody to fix it ASAP. I will be sure to ask about warranties as I call around, thanks for sharing!

  5. Joey Schwartz says:

    Lots of things must be considered while choosing an AC repair company such as his experience, he is licensed or not, his rating/reviews, customer satisfaction and many more. By keeping these things in mind, the process of choosing AC Repair Company will be too easy and smooth.

  6. What you recommend about comparing each company with one another is very interesting to me. I didn’t realize that it could be helpful to compare one company’s services and prices to another. This could be helpful when I’m looking to have my AC replaced because choosing a dedicated installation company might be much more cost effective than a repair company that’s unfamiliar with the installation of a new system. Thanks for sharing!

  7. My air conditioner recently stopped working on me during the hottest week of the year and I need to find a company to come repair it as soon as possible. You mentioned that when searching for a company it is important to compare similar services, products, and warranties with multiple companies since they could have different services with different warranties. That is a great point that I would not have considered with the time frame but I should keep in mind.

  8. Marcus Coons says:

    I totally agree with you in that it is always a great idea to look for customer reviews when looking for an AC repair company. It is important to remember that doing this can help you understand the services the company provides and how satisfied previous clients are with them. Our cooling system is making weird noises and we want to make sure we get it fixed before it causes serious problems, so I’ll make sure to look for online reviews as I start looking for the best contractor.

  9. I like that you mentioned to find an AC company that has been in the business for a few years at least. That way, you can be sure they have the knowledge and experience necessary to do the job. I need to find an AC contractor to help me get my AC working again, because it is really hot. I will make sure to look for these qualities as I search.

  10. Thanks for the great tips for finding a good HVAC company. I like how you said to compare different companies, but to compare similar aspects of each one. We’re hoping to get someone to come and service our system, so we’ll remember this.

  11. I liked that you had mentioned that it can be important to make sure that the technician who comes out to your home should appear as a professional and act as one too. My family and I have recently moved to a new home and for the past few weeks, our air conditioner has been giving us a problem. I’m worried that since the air conditioner is bad that the heater might be bad as well, I’ll have to look into hiring a company who acts professionally and can look at both my heater and air conditioner to try to fix the problem.

  12. Customer satisfaction really should be one of the end-all be-all things you look for when choosing an air conditioning repair service. After all, there are very few households nowadays that do not rely on air conditioners to keep cool during the hot summer months. Because of this, it is important to find an AC repair company that people like and trust to get their units up and running again once they’ve broken down.

  13. The home that my fiance and I just moved into is having AC problems and we think it is time to find air conditioning repair services. We appreciated you pointing out that reviews will offer an accurate overview of the company. As we keep looking, we will keep this in mind.

  14. Jen Pack says:

    My husband and I just moved into a new home, and we want to get the air conditioning checked out. We haven’t known who to call to come look at it since we are new, so I appreciate this information. I like the tip you give to look for someone that has good reviews on multiple online sites.

  15. I love your tip about checking 3rd party sources when looking at reviews of different AC repair companies. I usually check Google, but looking at Facebook, Angie’s List, and the BBB are good ideas as well. My husband and I want to get our AC fixed before the end of summer, and we want to know that we are getting the best service for our money. I’ll be sure to check these sites for review before we choose who to hire.

  16. Thanks for helping me choose the best AC repair company. You make a great point that as I search for the right AC repair contractor, that I need to make sure that they stand behind their work with a warranty. That makes complete sense because if they don’t stand behind it, then there must be something wrong with their service.

  17. Thanks for your comment about how HVAC contractors are professionals that are up to date on changing technology. I like how you said that they will know the best air conditioning units and other systems and installation process that are out there. My husband and I are considering contractors to have our air conditioner repaired since it hasn’t been cooling our home as well as it used to.

    • admin says:

      If a company isn’t up-to-date with changes, it is a good indicator that they won’t be able to change moving forward either!

  18. Totally agree with your points! Checking the previous customer’s reviews is great ides while choosing an AC repair company. This thing let you know that the particular company has how many satisfied customers.

  19. Ellie Davis says:

    You’re right on the mark about comparing services offered, and not just focusing on the price. It is amazing to me how so many people only care about the total price and end up getting an inferior service because of it. In my opinion, the price should only ever be used as a way to decide between two otherwise equal services.

    • admin says:

      It is one of the frustrating things about business for sure! Two quotes definitely need to be compared “line-by-line,” so to speak.

  20. Larry Weaver says:

    I appreciate the tip that if a company is not willing to give some kind of warranty on the service they provide, they are not willing to stand behind it. My air conditioning unit has been a lot louder than it has been in the past, and it doesn’t stay very cool. When looking for an air conditioning repair company, I’ll be sure to ask about the warranties they provide.

  21. Checking the testimonials and the comments from social media is a great tip. If our air conditioning would need repair, I’ll be sure to keep your tips in mind for looking which professionals to hire. Thanks for the great read!

    • admin says:

      Thanks for taking the time to comment! It is definitely a must these days! It is too easy to find out about others’ experiences to not take the time to do so!

  22. gloria durst says:

    I agree that you need to consider customer satisfaction when choosing an AC contractor. It would be good to find someone who is good to their customers. My brother is looking for someone to fix his AC, so he’ll have to find someone with high customer satisfaction.

  23. Thank you for your tips on choosing the right AC repair company. I especially appreciate your comments on checking on previous client’s satisfaction. I feel like reviews do give a lot of insight into the character of the company you will work with. I will keep this in mind while I search for AC repair near me!

  24. annuncilavoro360.com says:

    It can be hard to tell which category a company may fall into, which is why we suggest seeking out those reviews.

  25. Jeremy Thompson says:

    Thanks for the great tips! I do agree that a technician should be professional in appearance, attitude, and all around. I’ll be sure to use your tips for guidance when I’ll need to find an AC repair company.

  26. gloria durst says:

    I like how you say that you would want to consider how professional an AC repairman looks. It would be good to consider someone who dresses as a professional. My brother is looking for an AC repairman, so he’ll have to find someone who is experienced.

  27. Spencer Montgomery says:

    I have been noticing a difference to how my air conditioner gets to cool the room. It looks like I’m going to have to call a professional for this, and your advice will certainly help. I like how you suggested checking the company’s testimonials, and I’ll make sure that I do that. Thanks for sharing!

  28. Marcus Coons says:

    I loved when you mentioned how you can always check with the BBB when looking for the best AC professionals. It is important to remember that taking the time to do some research can help you find the best professionals that can help you care for your AC unit the best. We are planning on replacing our AC unit and want to make sure we choose the best professional that can help us choose and maintained our new cooling system.

  29. Kyle Wayne says:

    I like that you mention how an air conditioning service should be professional in all aspects. My brother is looking into commercial and industrial air conditioning services to hire. I’ll be sure to talk to him about finding a service that is very professional in what they do.

  30. Cameron Bennett says:

    I like that you mention comparing prices and warranties before deciding on an HVAC contractor. It’s important to find a company that will take care of your AC needs and provides great service, so it’s good to take the time to do some research. I also think asking them for an estimate up front is a good way to get a good idea of who to hire.

  31. Joy Butler says:

    I’m a single mom and I don’t have any experience in maintaining our air conditioning system other than cleaning and changing the filters. Asking for reference customers and reading reviews are perfect ideas! Checking out other options is also good so you can choose a company that could cater better for your needs. Thanks for the great tips!

  32. Marcus Coons says:

    It really helped when you mentioned how you should take the time to compare the warranties an HVAC contractor offers in order to find the best one to help you out. I understand that taking the time to do some research and to read online reviews can help you find the most reputable contractor to help with the type of unit you have. Personally, I would also want to check with the BBB in order to find a contractor that has the proper licenses and certifications for the job.

  33. Malcolm says:

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    in fact expelled into. Yet recent Arizona temperatures have broken local and national records.
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  34. Jack Duff says:

    I like that you mentioned to make sure the company you choose gives you a warranty. that way, you will know they stand by their work and will fix any issues that arise. I want to find the best HVAC company possible to help me repair my AC, because it broke down last week. I will keep this in mind as I search, thanks.

  35. Anthony Wally says:

    I’m looking to hire an HVAC contractor to tune up my heating system along with my AC unit. I definitely found your suggestion helpful how you mentioned the need to compare quotes that have the same services listed to ensure you have an accurate comparison. How many quotes from different contractors do you suggest comparing before making a selection?

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